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Reservation Policy
Progressions Salon and Spa will require a valid credit card, debit card or gift card number to secure all reservations. All packages, multi-services reserved appointments and hair extensions will require a 50% deposit at time of scheduling. We ask all guests to arrive at least 10 minutes prior to their reserved appointment. We may have to ask you to reschedule if you are more than 15 minutes late.

Cancellation Policy
Progressions Salon and Spa prefers a 24-hour cancellation notice but MUST HAVE at least a 6 HOUR CANCELLATION NOTICE to fill the space reserved. If a guest cancels his or her reservation in less than 6 hours, a $25 service fee may be charged to the card used to secure the reservation. If a guest fails to show for his or her appointment without calling to cancel, a minimum of $25 (up to 1/2 amount service missed) WILL BE CHARGED to compensate your service provider for lost time.

Switch Policy
Compatibility between customer and designer is an intricate part of our salon/customer relationship and each member of our staff is aware that customer satisfaction is a priority at Progressions. If, for any reason, you should desire to change designers, please feel free to do so. If your regular designer is on vacation or not available, we will be happy to recommend another designer at the same level to serve you.

Tipping Policy
Gratuities are appreciated although they are not a requirement. If you choose to leave a gratuity for your service provider, we ask that you do so directly to them by means of cash or personal check. Progressions Salon and Spa will have gratuity envelopes available at the front desk for your convenience. We are not able to handle any gratuity exchanges via credit card or gift card through the front desk. Thank you for your cooperation..

Payment Options
We accept cash, personal checks and Discover/Visa/Mastercard/American Express for your convenience. Returned checks will be charged a $25 service fee.

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Privacy Policy